Support that never makes customers repeat themselves
The bot handles routine questions; complex ones reach an operator together with the customer history and diagnostics already collected.
01Demo
Demo
The bot resolves routine questions; complex ones reach an operator with the customer history and data already collected.
- Customer → Support bot
- Support bot → Knowledge base, CRM · history
- Knowledge base → Ticket system
- CRM · history → Ticket system
- Ticket system → Operator
- Operator
Scenario
Capabilities
- Status and account checks
- Requests and tickets intake
- Knowledge base and answer search
- Handover to an operator with context
- Customer history in one place
02Support bots
How it works
The bot recognises the customer, checks CRM data, suggests a fix from the knowledge base and opens a ticket if that fails. The operator continues from the same point.
- Status and account checks
- Knowledge base
- Handover with context
Need AI that resolves complex requests on its own?
AI support agentsAgentZone04Contact
Just write to us
Describe the task in your own words — we reply on Telegram, clarify the process and suggest an architecture. Three lines are enough to start:
- Type: bot / Mini App / automation
- Integrations: CRM, payments, API…
- Task: what work the bot should do
Or fill in a brief — get a preliminary architecture
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